Administration Assistant

As an Administration Assistant, you will be responsible for providing administrative assistance to support the daily operations within a busy office environment.  You will be responsible for delivering a high level of customer service and maximising sales opportunities at all times. This is an ideal position for an outgoing and detail-oriented individual who is passionate about service delivery.

Hours of Work: Monday–Thursday 8.00am–4.45pm and Friday 8.00am–3.00pm (40hrs).

We recognise the importance of flexibility and may be able to accommodate alternative working arrangements, such as earlier start and finish times or condensed hours, where operationally practical. This is a fully office-based position and does not offer home working.

KEY DUTIES AND RESPONSIBILITIES:

Responsibilities of these positions include, but are not limited to: 

• Answer incoming telephone calls promptly and direct them to the appropriate person or department.
• Take detailed messages and relay important information to relevant team members.
• Maintaining filing, scanning and photocopying.
• Updating databases with confidential information.
• Maintain accurate records and files, ensuring they are easily accessible for reference.
• Assisting the sales team in composing quotations & confirmations.
• Supporting operation management with relevant paperwork for the dispatch of orders.
• Oversee the ordering, organisation and distribution of PPE across the factories, ensuring appropriate stock levels are maintained.
• Maintain accurate, up-to-date and well-organised quality records in accordance with company procedures and requirements.

PERSON SPECIFICATION:

What we are looking for:

• Confident in using Microsoft packages, in particular Microsoft Teams, Microsoft Outlook & Microsoft Excel.
• Able to prioritise and organise your own workload, within a fast-paced environment.
• An outgoing and self-motivated individual who can work with their own initiative, completing all tasks to a high standard.
• Good level of verbal and written communication skills.
• Understanding the importance of excellent customer service and the ability to build rapport with clients.
• Ability to work collaboratively in a team, and with other departments.
• Previous experience within a similar role is required.

THE BENEFITS:

Concrete Wall Panels values its employees and the contribution they make towards our organisational goals and success.  In return, as an employee, you will be able to enjoy a wide range of benefits available to you. 

• 28 days holiday entitlement (incl. bank & public holidays).
• Holiday purchase scheme.
• Workplace pension.
• Flexitime.
• Annual shutdown.
• Free on-site parking.
• Reward & Recognition Schemes.
• Learning & development opportunities, relative to your role.
• Supportive and collaborative work environment.

HOW TO APPLY:

To apply, please submit the following:

• Your CV outlining your relevant experience.
• Cover Letter explaining your interest in the role and how your skills align with our requirements.

Submit Application To: recruitment@cwpconcrete.com

Closing Date for Applications – Friday 13th November

EQUAL OPPORTUNITIES:

CWP is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and experiences.